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FIELD SERVICE MANAGEMENT
Leading beverage manufacturing company with $41 billion in sales wants to expand in niche global markets to set-up its biggest refranchising initiative yet. Company wanted to streamline its cold-fill and hot-fill bottling units to maximize the reach of its distribution network.

A CASE STUDY ON FIELD WORKFORCE OPTIMIZATION
Field Service Optimization through Sales Cycle and Work Order Management

The client is one of the biggest beverage and refreshments company in the world and has seen brighter financial times before than now. They have seen growth in sales but have been saddled with an archaic distribution system. They work on a franchise system where they partner with cold-fill and hot-fill bottlers which then send out the merchandise to distribution centers or cost and freight agencies. These intermediaries pass on the units to retailers and in-turn to the consumers.

With consumer goods movement through retail or e-commerce evolving to an amalgamated form of omni-channel platform which primarily channelizes logistics management and last mile solutions to offer the best service to the end-customer at the right time and at the right place.

The client is currently in aggressive refranchising mode where they would restructure most of the contracts, bring in hot-fill beverage production under their wing, and extend in new distribution areas. Their unit case volume has grown in major Asian countries but lags in South America.

With LogiNext, the client could bring quality, accountability, and sustainability to their logistics and field workforce management.
Sales Planning
Effective permanent journey plans for the pre-sales representatives helped boost channel relations and increase transacted unit case volume by 23%.
Sales Cycle Planning
Streamlined sales cycle and work order planning helped the client to align the retailers’ replenishment requests and orders with their production.
SCHEDULE PLANNING
Effective permanent journey plans for the pre-sales representatives helped boost channel relations and increase transacted unit case volume by 23%.
ROUTE PLANNING
Efficient route planning helped the pre-sales representatives reach more outlets and retailers, managing 35% more visits on a per day basis.
CONTROL TOWER
LogiNext’s Control Tower, a novel concept of ‘birds-eye’ management, helped the client direct its deliverables across pin codes and districts from a single base.
ORDER AUTHENTICITY
Real-time sales order authentication helped clients reduce invoicing errors and discrepancies in the work orders by up to 80% across territories.
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