The client is one of the largest ATM cash management company in the world with profits after tax of above $650 million. They work through 170,000 business points across Asia including 80,000 ATMs and 60,000 merchants while handling above $15 billion in multiple cash management processes.
They sustain servicing of the multiple business points in a regular and efficient manner, the client required a robust beat planning engine. Mapping each vehicle and custodian to a territory and multiple business points and routing them accordingly. First-level maintenance (FLM) and cash-out fixes had to be factored into the routes manually. This extended the time spent by the custodians on-field, delaying their scheduled visits.
This is how LogiNext FieldTM helped them to optimize their cash movement to reduce overtime and increase efficiency.